E Learning
in Insurance
At this point in time, as all companies
have to keep their employees updated
to their processes and train them for
future needs in addition to mandatory
training needs, Insurance Industry has
not kept itself far away. World over,
Insurance companies have adopted e learning
solutions to get all the advantages
provided by it.
Celent estimates that usage of e-learning
tools by insurers for field agent communication
and education will nearly double to
90% by 2006. Celent believes that carriers
who do not use e-learning tools are
leaving money on the table. These tools
offer outstanding opportunities to achieve
strongly positive ROI with minimal payback
periods. Celent further believes that
failing to correctly leverage these
tools will result in a negative ROI.
At The Baloise Insurance Group, e-Learning
solution helped their employees to get
up to speed faster on all new product
information and internal company communication.
Great West Life & Annuity Insurance
Co saved close to $100,000 in the
first year of implementation of e
Learning.
Safety Insurance Company chose e learning
for 600 agent locations and 3000 customer
representatives to allow the spread
of intellectual knowledge of the agents
and the insurance carrier throughout
the enterprise. This they did as they
found knowledge as the most important
deliverable of any enterprise when
considering the power of the Internet.
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