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 e-Learning in Insurance Sector

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E Learning in Insurance

At this point in time, as all companies have to keep their employees updated to their processes and train them for future needs in addition to mandatory training needs, Insurance Industry has not kept itself far away. World over, Insurance companies have adopted e learning solutions to get all the advantages provided by it.

Celent estimates that usage of e-learning tools by insurers for field agent communication and education will nearly double to 90% by 2006. Celent believes that carriers who do not use e-learning tools are leaving money on the table. These tools offer outstanding opportunities to achieve strongly positive ROI with minimal payback periods. Celent further believes that failing to correctly leverage these tools will result in a negative ROI.

At The Baloise Insurance Group, e-Learning solution helped their employees to get up to speed faster on all new product information and internal company communication.

Great West Life & Annuity Insurance Co saved close to $100,000 in the first year of implementation of e Learning.

Safety Insurance Company chose e learning for 600 agent locations and 3000 customer representatives to allow the spread of intellectual knowledge of the agents and the insurance carrier throughout the enterprise. This they did as they found knowledge as the most important deliverable of any enterprise when considering the power of the Internet.


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